About

I’m a Product Designer based in San José, Costa Rica. I’m originally from Tarragona, near Barcelona. I am customer obsessed and I really like to build nice, efficient, user-centric software solutions that deliver amazing user experiences!

Do you want to know more about me or simply connect? Go ahead and check these out:

My Story


I have always been a person focused on efficiency. I love designing products that automate tasks, improve processes, or let you do new cool things. Or even the same things with a productivity boost.

My journey as a UX designer started after a couple of failed projects working as a developer.

Most of the time, developers receive a written document from some Subject Matter Expert. That was about all contact with the user/customer/stakeholder until implementation. That was when users were disappointed. They were receiving a very different thing from what they were expecting. Iterating again from the beginning was too expensive, not only in money but also in time. I have experience working in both small companies and larger corporations such as Amazon and HP, where I encountered similar challenges and recurring errors.

After each mistake, I found myself frustrated. So, I started to look for solutions to my problems. I realized that the more I dedicated to design and keeping the user in the loop, the less I had to code. Then my performance improved because I could release new tools and features faster. I kept iterating over my development process to improve my productivity, adding:

user research, to better understand the needs, behaviors, motivations, and pain points of users,
focus groups, to gather in-depth insights and qualitative data about participants’ attitudes, perceptions, opinions, and experiences regarding my products,
prototyping, to test and validate design ideas, functionalities, and user interactions early in the development process,
user testing, so users could find out and propose solutions for anything that might not work as expected.

Without knowing UX Design, I created my process, focusing on intuitive, user-friendly interfaces. This newfound enthusiasm led me to research and learn more about it. I decided to transition to UX design, turning my past setbacks into a fulfilling career focused on enhancing user experiences. Learning is one of my passions. I am continuously doing it; for example, I recently obtained my: Google UX Professional Certificate.

Skills


UX Design

Prototyping

Coding

Communication

Mentoring

User Research

Data Analysis

No-Coding

Collaboration

Teaching

Knowledge


UX

Figma, prototyping, wireframing, user flows, user research, user testing, visual design

Coding

C#, Java, Java Script, HTML, CSS, Angular, Bootstrap, Python, SQL, Oracle, Power BI, SSIS, WordPress, Webflow

PM

Scrum, Agile, Product Management, Business Analysis, Requirement Gathering, Jira

Other

Power Point, Word, Excel, Project, BPM, SOA, R&D, Lean Six Sigma Black Belt, Photoshop, Blender

Outside of Work


I have a passion for sports, particularly basketball, which I’ve played throughout my life. Additionally, I’ve practiced various other sports such as beach volleyball, tennis, swimming, running, football, snowboarding, wakeboarding, and hiking. I thrive in collaborative environments, valuing teamwork and the collective effort needed to accomplish shared objectives.

Apart from sports, I enjoy cooking, especially enjoying the results. Above all, I love spending quality time with my family and friends.

Let’s connect!

If you’d need some help, like to discuss a project or require more information, don’t hesitate to contact me.